Shipping Policy for MandiBooks

Welcome to MandiBooks! We’re dedicated to bringing a wide selection of books directly to your doorstep. Our shipping policy is designed to provide a clear, straightforward, and convenient shopping experience from the moment you place your order until it arrives.

Processing Your Order

  • Order Processing Time: All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping Rates & Delivery Estimates

  • Shipping Charges: Shipping charges for your order will be calculated and displayed at checkout.
  • Delivery Estimates: Shipping times depend on your location and the shipping options you choose. Standard shipping typically takes 3-5 business days. Expedited shipping options are available for an additional fee.

International Shipping

  • Availability: We offer international shipping to many countries. Shipping rates and fees may vary depending on the delivery address for your order.
  • Customs, Duties, and Taxes: MandiBooks is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Shipment Confirmation & Order Tracking

  • Confirmation: You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
  • Tracking: You can track your order’s delivery status using the tracking number provided in your shipment confirmation email.

Damages

  • Reporting Damage: If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
  • Customer Support: For any assistance, please contact us at [email protected]. We’re here to help with any questions or concerns regarding your order.

Returns Policy

Contact Us

  • If you have any questions about our shipping policy, please contact us at [email protected]. Our dedicated team is here to ensure that your experience with MandiBooks is seamless and enjoyable.
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